Domestic Shipping & Return Policy
Thank you for visiting & shopping bloxdirect.com! This Domestic Shipping & Return Policy only applies to products that are listed on the bloxdirect.com website that will be shipped within the United States.
General Shipping Terms
These are bloxdirect.com’s General Shipping Terms that apply to all domestic shipping options.
- Delivery times are measured in business days.
- bloxdirect.com cannot guarantee same day shipping. All orders are subject to a 1-2 business day processing time prior to shipping. The “Estimated Arrival Date” is not a guarantee of when the package will be delivered.
- bloxdirect.com does not process orders on weekends or holidays.
- Original shipping fees are non-refundable. Shipping fees are for the services provided by the carrier and will not be refunded.
- If bloxdirect.com is experiencing a high volume of orders, shipments may be delayed. Please allow additional time for delivery. If there will be a significant delay in the shipment of your order, Customer Service at bloxdirect.com may contact you via email or telephone.
- Shipping is currently available to the Contiguous United States.
- Shipping carriers that bloxdirect.com uses continue to operate normally where permitted. Due to COVID-19 and other circumstances beyond our control, there may be service interruptions with some shipments causing delays. We highly recommend checking your tracking details daily for shipment updates before contacting the carrier.
Shipping Rates & Delivery Estimates
- Shipping charges for your order will be automatically calculated and displayed at checkout.
- Delivery delays may occur.
- Delivery is not available to P.O. boxes or APO/FPO addresses.
Shipment Confirmation & Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Customs, Duties & Taxes
- bloxdirect.com is not responsible for any taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
- bloxdirect.com is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim.
- If there is an issue with your product itself, please feel free to reach out to us at Support@ivWatch.com.
Return & Refund Policy
Due to the nature of the products, all sales are final. For your safety, we cannot accept returns or exchanges.
If you have any further questions, please contact our Customer Support team at Support@ivWatch.com.